Refund Policy

Unizenith Refund Policy

At Unizenith, we strive to provide high-quality and accessible exam preparation resources. Below is our official Refund Policy.

1. Digital Product Nature

All purchases provide instant access to digital learning content. Therefore, refunds are generally not available once access has been granted.

2. Eligibility for Refund

• You purchased the wrong plan by mistake and have NOT used any tests or quizzes.
• There is a technical issue preventing access that we are unable to resolve.

3. Non-Refundable Situations

• Change of mind after purchase
• Partial usage of any feature, such as test attempts or analytics
• Discounted, offer-based, or bundled plans

4. Request Procedure

• Email info@unizenith.com with your name, registered email, purchase details, and the reason for your request.
• All refund requests must be submitted within 3 days of purchase.

5. Processing Timeline

Eligible refunds will be processed within 7–14 business days.

6. Subscription Cancellation

Users may cancel auto-renewals at any time. However, cancellations do not trigger refunds for previously purchased or active plans.

Contact Information

• Email: info@unizenith.com
• For refund-related queries, our support team is available during business hours.